From the 18th of June, 2024, we are offering patients the opportunity to contact the Practice using SystmConnect to:

  • Request a letter or a report
  • Request a fit / sick note
  • Ask about your test results

You do not need to have a SystmOnline account to use this service, but if you log in using your SystmOnline account or NHS login details, it will save you from having to enter some of your personal information.

Please note that the SystmConnect service is NOT for booking appointments or ordering repeat medications, which can be done online using a SystmOnline Services Patient Access account.  However, we invite you to try the online consultation services we are trialling through SystmConnect and let us know what you think. 

Follow this link to use Systmconnect>>

Welcome to The Barcellos Family Practice

Our Practice provides comprehensive NHS primary care services to help you manage your health and well-being. 

Our practice, established in 1983 by Dr Albert Barcellos, offers a personal, friendly service to all of our patients. We aim to treat you as we would our own family. We are welcoming new patients.

We have two health centres — at Corbin Avenue, Tricketts Cross, Ferndown and 54 Glenmoor Road, West Parley. Our patients and services are split evenly across both sites and the management team are based at Corbin Avenue. We take great pride in our tradition of promoting and maintaining good health and wellbeing in the local community, in challenging times.


We ask all patients to use our online facilities for booking appointments and requesting prescriptions where possible. This should enable you to get the appointment that suits you best and also reduces waiting times on the telephones and at the desks. Please ensure you are registered for online access and that we have an up to date email and mobile phone number registered with the surgery (where applicable) – this enables us to remind you of appointment times and contact you if required. We do not share this information with any third parties.

Our practice area includes Ferndown, West Parley, West Moors, Longham, Canford Bottom and Hurn. Please ask at reception or visit our New Patient Registration web page for further details>>

Our website

Our website has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think.

We provide a full range of NHS care services many of which can be accessed from the website. We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format.

We are continuing our work to ensure that the website content and layout provides the information, advice, and access to the relevant services that our patients need.  

Would you like to give feedback to the Practice?

Listening to the views of our patients and staff helps us identify what is working well, what can be improved on, and how.  

Visit our Have Your Say page to find out how to let us know what you think>>

Areas of Community interest

a group of people meeting

Your Patient Participation Group (PPG)

Our Practice has recently relaunched its Patient Participation Group.  Find out information on what the PPG is all about.

Discover more>>

a clinical drawing a vaccine

Community Vaccination Information

Visit our Vaccination Information page for information about vaccinations routinely offered to adults, young people and children. 

Discover more>>

a map of the Ferndown area with marker pins in it

Find a Local Health or Care Service Near Me

Find out what services are available in your area, including pharmacies, hospitals, clinicss, social care providers, dentists, and opticians.

 Discover more>>

Know who to turn to for your healthcare



When you need healthcare advice or help with medicines, your local Pharmacist can help.  The Pharmacy is the place to go to get any prescription medicines and clinical advice for minor health concerns.  

Find out how your pharmacy can help>>

a person getting dental work done


Severe toothache, infection or injury within your mouth or to your teeth that needs urgent attention?  Call your dentist or access an emergency dentist if you're not already registered with one.

Find out how to acces an NHS dentist>>

an eye chart and a pair of glasses


Sudden loss of vision. Blurred vision. Painful or red eyes?  If you have an eye problem, you can make an emergency appointment with an Optician (also known as an Optometrist). 

Find your nearest optician>>

an ambulance on call

Accident and Emergency

Please only use A&E or 999 only in an emergency for serious or life-threatening situations.

In a genuine emergency you should call 999.  Chest pains and/or shortness of breath constitute an emergency.


Out of Hours

Sometimes you may require urgent medical attention or advice outside normal surgery hours.  The first call when we are not open is the NHS 111 services. 

How to contact the NHS 111 service>>

a person being treated for a hand injury

Minor Injuries

For injuries that are not life threatening or serious, minor injuries units and urgent care centres can help. 

Find your local Minor Injuries Unit>>


Dr Elissa Barcellos and the practice logo

Our Latest News and Events for patients

Scroll down to find out what's going in at the Practice and other healthcare news and information.

Follow us on social media, keep an eye on our News and Events web page, or look out for the TV screens in our surgery waiting areas. 

Whooping cough vaccinations are available for pregnant women
Whooping cough - also known as Pertussis - cases have been rising in England. We recommend getting the whooping cou...
Prescribing over the counter medicines - #HelpYourNHS
In line with NHS England recommendations, NHS Dorset has asked GP teams across the county to stop prescribing medici...
SystmConnect Online Consultation Services are now available
The Barcellos Family Practice is trialling a new online consultation system that enables patients to access so...
The Barcellos Family Practice Patient Participation Group
Our Patient Participation Group (PPG) works with us to support and promote the best possible health care for a...
New phone system being implemented w/c 22nd April 2024
We’re pleased to advise that next week, the Barcellos Family Practice will install a brand new phone system ...
Information on Measles Outbreak in the UK
As is being reported in the media, there is a current measles outbreak in the UK.  Measles is highly contagious ...
The COVID-19 spring booster vaccination campaign has started
Seasonal COVID Booster Vaccinations are being offered to our patients aged 75 years old or over, those who live in...
Community SWITCH - a Path to Improved Health and Well-being
At The Barcellos Family Practice, we want to do all we can to help you with your well-being needs.  Wh...
Making a Repeat Prescription Request? Please Only Order What You Need!
Did you know that approximately 1.6 million medicine items are wasted unnecessarily in Dorset every year?  ...
We are an accredited Veteran Friendly Practice
We’re delighted to announce that The Barcellos Family Practice has now been accredited as Veter...